Duplicate, export, and import content

You don't always have to build content in Activate from scratch! Copy your content to use existing foundations, or use the export and import tools to share content with other admins or teams to add to their own channels.

1. Select content
2. Import content
3. Export content

To begin, navigate to the Content Center, and create a new piece of content - either a Post or a Page. (You cannot copy or import content on a Notice). 

After creating the content, go directly to the Editor step. 

You can either copy existing content via Select Content or Select Template, or you can import a JSON file. Whichever you choose, you will need to configure exactly which elements to import before further editing and publishing. 

Select Content

If you've already got access to the content, you can just make a copy—including from templates. Try to match the content type (import a Post for a new Post) for the best results. This works great if you just need to copy one particular piece of content one or a few times. If you find that you are copying the same piece of content frequently, you should consider using a Template. 

To begin create a new piece of content and go to the Editor step. Click the triple dots to bring up more options, then select Import.

Overview: 

1. Choose Select content.
2. Configure which aspects you want to copy. By default, Activate makes a copy of the content as is.
3. Once you have chosen which features and configurations to copy over, click Import. Make any additional edits as needed, and publish as normal. 

Configuring the Select Content import is all about the features and interactive elements you initially added. Mix and match your settings to set the foundation you need for the new Page or Post.

• General info, is everything you would set up in the Info step of the content builder. This includes the content name, category, description, logo, subtitle, background image, tags, etc. 
• Import appearance toggle brings in all of the original content blocks.
• Import other options allows you to configure how the new post will bring over the Targeting, Data Fields, Notifications, and Workflows from the original content. These can be copied, merged, or ignored. 
• Choose features to Import will copy over interactive features from the selected content, such as "Include Company" 
• Include translations will include any language translations set up on the original content. 

💡 This is a great way to make new templates, too. If you find you use the same content as a base a lot, go to the Library, select Templates, click the New Template button, and follow the steps above.

Select Template 

Instead of copying an existing piece of content, you can copy a pre-built template. Start the same way, by navigating to the Content Center and creating a new Post or Page. Jump to the Editor step, and then click the three dot menu to view more actions. Click Import, and then Select Template. 

From there, you will go through the same steps as above in configuring the content. Once you are done, click Import. Edit as needed, and publish as normal. 

Import content

If someone's sent you a JSON file created in Activate using the Export feature (see below), you can use the Import tool to copy it to your own channel.

Remember to import the original type as the new type you're creating—if they sent you a Post, make sure you import it to a new Post. If you don't, you make create complications with notifications and workflows, especially when you import Posts into Pages.

To import content:

1. Create a Post or Page.
2. Click the triple dots.
3. Select Import.
4. Choose Import from file.
5. Find the right JSON file, then click Open.
6. Configure which aspects to import. By default, Activate copies the content as is—do this for the best results.
7. Click Import.

Export content

When you want to share content with another admin or team that doesn't have access, use the export tool. It creates a JSON file that another admin can use to import to their own channel.

To export content:

1. Find and select the content you want to export in the content center or page center.
2. Click the Edit button.
3. Click the triple dots.
4. Select Export.
5. Configure which aspects you want to export. By default, Activate exports content as is.
6. Click the Export button.

Best Practices for Export

1. ALWAYS toggle Targeting and Notifications OFF when exporting a Post, and use exported Posts only for import into new Posts. If you miss toggling off Notifications and Targeting when exporting a Post, you may experience unexpected and unwanted notifications after import.
2. For Pages, export a Page to be used for import into a new Page."

Once you're done, Activate downloads a JSON file you can share with a teammate however you need. They can use the steps below to import the file to their own channel.