Making your content reservable is one of the best ways to engage your tenants and manage amenities in your spaces. We'll break down everything you can configure on a Post or a Page.
The Reservable content block
The Reservable interactive content block adds a customizable calendar where a member can reserve the content item based on time slots.
The Reservable content block is often used in combination with Time availability to control the days and hours in a day the content item can be reserved.
Configuration settings
Setup
The Setup tab controls the size of the time slots available.
- Units of time can be set to minutes or days, depending on whether the item can be reserved for minutes or hours in a day, or for full days at a time.
- Min Slots determines the smallest amount of time a member can book a slot.
- Max Slots determines the largest amount of time a member can book a slot.
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Split Reservation is used to separate the maximum number of slots into equal segments. If a member reserves an item for 5 days, split reservation creates five 1-day reservations which can be managed individually.
Capacity
The Capacity tab controls how many slots a member can reserve at a time.
- Capacity available for each time slot determines how many slots can be reserved in the same time slot. In the example above, there are 15 “seats” available in each time slot.
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Capacity available for User for each time slot determines how many slots a single member may reserve in one time slot. Typically this is one per member.
Advanced
The Advanced tab controls the date ranges for the item.
- User notes: includes an input field to collect special requests related to the booking
- Buffer Time allows to add time before and/or after a reservation, typically in order to prepare or clean up the space. Other members will not be able to make a reservation during the reserved buffer period. If a member cancels their reservation, the booking time and buffer time becomes available again.
- Related Spaces: Link one or more pages to automatically reserve this space when a booking is made. Booking this space will also automatically reserve all Related Spaces. Bookings made on individual linked spaces will not affect each other.
- Available Date Range controls the time frame when reservations can be made. Typically this matches the start and end time of an event, or is left untoggled for an amenity that is always available.
- Minimum and Maximum Booking Window control the minimum and maximum amount of time before or after the Date Range when reservations can be made after the content is published.
| Note: These settings may instead be controlled using the Time Availability interactive feature, which includes the ability to add blackout dates where the item cannot be reserved. |
Team Rules
The Team Rules tab allows for setting different rules based on team membership.
To add a Team rule, select the blue plus sign and select a channel and team. You can allow members of the team more time slots to book, or to book earlier or later than other members.
Appearance
The Appearance tab offers three ways to view and reserve time slots.
The Date Picker view displays a date selector and a set of sliders to choose the times during the day:
The time picker view creates a calendar drop down with start and end times that adjust based on availability.
The List of Time Slots view creates a list of selectable slots with time ranges which a member can choose from.
Custom Time Slots
If the time slots aren't all evenly spaced, the Custom Time Slots tab allows you to create slots of varying times. In the example below we have a 30 minute slot and a 15 minute slot in the day.
Once your time slots are all set up, members will see a list of options on the content to make their selection and book the amenity based on your settings.
Waitlist
Waitlist is only available when the Display Type is List of Time Slots (including Custom Time Slots). This feature allows Members to register to a waitlist for full-capacity time slots. Members will receive an automatic email notification when a waitlist opening becomes available and the spot will be available on a first-come, first-serve basis.
To turn on the Waitlist a few settings need to be enabled.
- The Cancelling feature is required.
- Capacity determines how many spots are available for each time slot before prompting to join the waitlist.
- Under Number of Entries, Allow Anonymous Entries can not be turned on.
Viewing Waitlist
Content set up for a waitlist has an additional tab in the Page and Content Center. The Waitlist Tab enables you to view the reservation dates, names of users on the waitlist, their primary email, and their company.
An individual user is removed from this waitlist view when:
- The user submits for a newly open time slot
- The user removes themselves from the waitlist
- Admins use the remove action on the table
Member view of Waitlist
When the time slot is full, Members are prompted to Join waitlist. After joining the waitlist, a pop-up appears notifying them they will be alerted if a spot opens up.
Viewing Reservations
Sorting and filtering options enable you to quickly locate past bookings by date, time, or name. This allows you to easily manage high volumes of interactions and streamline daily tasks without needing admin portal access.
To sort and filter your past reservations:
- Navigate to the Recent Activity or Content Interaction History view on your web or mobile app.
- Select your preferred sorting option to reorganize interactions by booking order, reservation date and time, or content name.
- Apply filters to narrow down your interactions by booking date and time, reservation date and time, or content name.
Note that sorting and filtering by content name is only available in the Recent Activity view. Additionally, reservation-specific sorting and filtering options apply only to reservable content.