The user activity report's great for gauging how your members are engaging with the channel. We'll break down each part of the dashboard in this guide.
- Activity Summary
- Channel Capacity
- Active Members
- New Members
- Member Engagement
- Total Members
- Activity by Day of Week
- Top Companies by Activity
- Subscribers by Company
- Member Retention
| Note: All data, insights, and reports populate based on the time zone where the property is located. |
Activity summary
This shows the number of active members over the last 28 and 7 days, so you can see how many members are logging in on a weekly and monthly basis.
User Invites
Keep track of your invites over your selected time period with these tiles. Converted Invites represent the number of invites that resulted in a user signing up to the platform. Outstanding Invites are the number of pending user invites.
Channel capacity
This dash shows the number of active members compared to the number of subscribed members. A higher number means a high level of engagement by. A lower number means people who subscribed initially haven't logged in for at least a month. If you notice discrepancies over time, it's a good indicator to dig in.
Active members
Here's a chart of the number of active members over time. Regular dips in the daily count usually indicate weekends, which are smoothed out when viewed over weekly and monthly periods.
New members
This bar chart collects the number of new members over time. A new property or channel may have an initial bump due to launch activities, followed by dips and peaks depending on the weekday or holidays.
Member Engagement
The Member Engagement tiles represent the average time a Member spends on the platform along with a visualization of how Member engagement time changes by the day.
Subscribed members
Track the difference between your total subscribed members and archived members over time.
Activity by day of week
The average daily Active Members count by day of the week. Weekends have a lower count, like you'd expect.
Top Companies by Activity
View which Companies have the largest amount of Active Members over the past 7 and 28 days.
Subscribers by Company
This chart demonstrates which companies have the largest amount of Subscribed Users, as well as their Admin and Member totals.
Member Retention
This graph represents the percentage of Members created in the last 30 days who have been active in the past 7. Are your Members being added to the platform and maintaining their use?