This document outlines the essential tasks clients need to complete to ensure a successful HID Mobile Wallet deployment. Completing these items promptly will streamline the project and enable a smooth transition to your new mobile access solution.
Task 1: HID Origo Account Creation
Clients are required to create an HID Origo account, which is crucial for managing your mobile credentials. This account serves as the central hub for your mobile access solution.
- Action: Complete the self-onboarding process.
- Link: HID Origo Self-Onboarding Page
Task 2: Delegate HID Origo Account
VTS will require service provider rights on the client’s HID Origo account via HID’s delegation feature within the Origo portal.
- Action: Delegate HID account to VTS HID Origo account (VTS Org ID: 7520185)
- Reference Document: HID Origo Delegation Steps
Task 3: Grant VTS Purchasing Authority
To facilitate the procurement of necessary credentials, clients must grant VTS purchasing authority. This ensures that VTS can acquire the credentials on your behalf, avoiding any delays in deployment.
- Action: Fill out the authorization form and send to your VTS representative
- Link: Corporate 1000 Request Authorization Form
Task 4: Wallet Pass Branding Design
For a seamless user experience, clients will need to design the branding for their mobile wallet passes. This includes creating the visual elements that will be displayed in the Apple and Google Wallet applications.
- Action: Design the required artwork files according to HID specifications.
- Reference Document: HID Artwork Guide - 9/2025
- Key Requirements Summary:
| Component | Description | Dimensions (w x h) | Notes | |
|---|---|---|---|---|
| Apple Wallet | Pass Identifier | Primarily clear padding, customer logo recommended top-left. | 1372 x 283 | Avoid bottom 110+ px for clear padding. |
| Pass Background | Must include HID logo on bottom-right. | 1536 x 969 | HID provides a template for logo placement. | |
| "Add Pass" Image | Combined image of Pass Identifier and Pass Background. | 1536 x 969 | Used for preview in Mobile Access app. | |
| Google Wallet | Background Image | Pass background. | 1456 x 928 | All images must have squared corners. |
| Logo Image | Pass logo. | 200 x 200 |
| Note: All files must be in .png format |